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  • What does MRP stand for?
  • Which description best defines a Project Management Office (PMO) and its roles?
  • Which of the following is an example of a detective control?
  • Compare centralized vs distributed IT governance models and discuss when to use each.
  • Which description matches virtual reality?
  • Which data integrity method specifically ensures validity of relational data by maintaining correct references across tables?
  • Which statement correctly describes the focus of Geographic Information System (GIS)?
  • Which system helps executives access concise information to support decision making?
  • Which statement best describes a perceptive system?
  • CAD stands for which term?
  • What is a client/server system?
  • Master Data Management (MDM) is best described as:
  • Which of the following are examples of enterprise systems?
  • Which factors should be considered when deciding to move to cloud services?
  • What does data ownership mean in an organizational context?
  • What is an advantage of a prepackaged data model?
  • Which statement best describes ERP systems?
  • What are the core principles of the CIA triad, and how do they apply to IT management?
  • Data lineage tracks data origin, movement, and transformations. Why is it important for data governance?
  • Which IT governance metric best indicates adherence to policies and regulatory requirements?
  • Which statement about operational databases is most accurate?
  • Which of the following is a step in the view integration process?
  • Which statement best describes the top-down modeling approach?
  • CAM stands for which term?
  • Data lineage consists of which elements?
  • What is the primary role of a data transfer application?
  • Which item is NOT typically included as an element of an SLA for IT services?
  • What is a rationale for data ownership?
  • What is an information security policy and why is it essential for organizations?
  • Which practice is part of effective IT project risk management?
  • Which of the following are major components of a DSS?
  • CRM focuses on which relationships?
  • Which practice reduces data and system duplication?
  • What is an enterprise risk management (ERM) framework and how does it relate to IT risk?
  • In online processing, how is each transaction handled?
  • Which system is designed to support group activities such as brainstorming and voting?
  • Explain the concept of service-oriented architecture (SOA) and its relevance to IT strategy.
  • Which of the following is a typical requirement under data privacy laws such as GDPR/HIPAA?
  • Which statement best describes AI?
  • Application independence refers to:
  • An entity-relationship diagram is used for modeling organizational data requirements and uses specific symbols to represent data entities, relationships, and attributes.
  • When migrating from a monolithic architecture to microservices to support scaling during peak events, which factor should management weigh?
  • Data mining typically searches for hidden patterns in data stored in which location?
  • Which statement best describes a client/server architecture?
  • What intranet use is described in the material?
  • Which item is a key function of a data administrator?
  • Which item is a data resource management function?
  • Which statement accurately describes distributed systems?
  • The concept that access to data is restricted to authorized users is known as what?
  • Explain the concept of least privilege and how it can be implemented in an IT environment?
  • CAPP stands for which term?
  • A data steward is:
  • What is the role of an Enterprise Architecture (EA) framework in IT management, and name two popular frameworks?
  • Which of the following is a key component of data governance?
  • Which statement best defines data mining?
  • Define total cost of ownership (TCO) and return on investment (ROI) in IT projects and how to compute them.
  • Explain the role of data encryption at rest and in transit and key management concepts.
  • Which of the following best defines an identifier in data management?
  • What is a primary goal of CRM?
  • In IT, a portal is defined as which of the following?
  • What is change management in IT and why is it essential for successful IT services?
  • Define data integrity and explain methods to maintain data integrity across systems.
  • Lotus Notes is best described as:
  • Which statement best explains why IT governance is important for aligning IT investments with business strategy?
  • SFC stands for Shop Floor Control and refers to which of the following?
  • What is a data warehouse?
  • Which statement best differentiates data governance from data management?
  • What is the primary objective of GRC in IT operations?
  • Which of the following is a typical use of data mining?
  • What is a cybersecurity incident response plan and key steps in responding to a cyber incident?
  • What is an intranet?
  • Which description best defines neural networking?
  • What is an online processing system?
  • Which concept governs the full lifecycle of IT assets from acquisition to disposal?
  • Which processes ensure effective vendor relationships?
  • What is cloud computing and differentiate among IaaS, PaaS, and SaaS with examples.
  • Which statement best describes the role of governance, risk, and compliance (GRC) in IT operations?
  • Which statement differentiates hardware maintenance, software maintenance, and system lifecycle management?
  • Which of the following is not considered one of the three core components of MRP II?
  • Which statement best reflects the purpose of Master Data Management in an organization?
  • Which of the following is NOT typically used as an IT governance metric?
  • Which statement best describes IT portfolio management and project portfolio management, and why both are needed?
  • ERP stands for which of the following?
  • What is the primary purpose of a service catalog in IT service management?
  • What are three common governance mechanisms used to align IT strategy with business goals?
  • MRP uses data input to produce which outputs?
  • What is a Group Support System (GSS)?
  • What is a data administrator primarily responsible for?
  • Which statement about business intelligence is most accurate?
  • In IT risk assessment, what is residual risk?
  • Which of the following is a data resource management function?
  • Which statement describes a batch processing system?
  • Which of the following steps is NOT part of a typical cybersecurity risk assessment?
  • Metadata is best described as:
  • Why are the data dictionary contents often hidden from users in DBMS?
  • What is a business impact analysis (BIA) and why is it critical in continuity planning?
  • Total Quality Management (TQM) in IT service delivery emphasizes which elements?
  • CAE stands for Computer-Aided Engineering; what does it do?
  • Regulatory requirements can influence data retention. Which of the following exemplifies such a requirement?
  • Which statement best describes an intranet?
  • Which statement about CAM is true?
  • Which of the following is a typical data subject right under privacy laws?
  • Which sequence correctly lists the primary steps in a generic IT risk assessment?
  • Which statement best describes ERP systems?
  • How do data privacy laws influence IT operations and data handling?
  • What is the primary role of a data steward?
  • Which statement best describes the focus of a Business Intelligence system?
  • Which phase in a cybersecurity incident response plan involves stopping the spread of the incident?
  • Data retention refers to which of the following concepts?
  • What does Data Lifecycle Management (DLM) do within an organization?
  • What does MTTR stand for and what does it measure?
  • What is the primary benefit of Master Data Management (MDM) in an enterprise?
  • Desktop virtualization is software technology that does what?
  • In IT service management, which statement is true about SLA, OLAs, and UCs?
  • Which description matches neural networking?
  • A data dictionary is:
  • What are the typical components of a three-tier client/server system, typically?
  • Which statement best describes the primary goal of Master Data Management (MDM)?
  • What is groupware?
  • What is a perceptive system?
  • Describe the difference between preventative, detective, and corrective controls with an example for each.
  • Which of the following is NOT one of the three module categories in supply chain management systems?
  • XML stands for:
  • OSOT stands for which of the following?
  • Which term best describes a Knowledge Management System (KMS) primary aim?
  • Which term describes using words or phrases in email that you would not normally use in a face-to-face conversation?
  • In a business impact analysis, what is the purpose of recovery time objectives?
  • What is a data breach notification protocol and what are typical requirements?
  • In IT risk metrics, what does risk exposure measure?
  • Which of the following is NOT a major DSS component?
  • Which best describes the relationship between incident management and problem management in ITIL?
  • What is an in-line system?
  • An entity-relationship diagram uses symbols to represent which elements?
  • What are Master Data Management (MDM) and Data Lifecycle Management (DLM), and why are they important?
  • Which description best captures the goals of Master Data Management (MDM)?
  • What is an Executive Information System (EIS)?
  • SQL is:
  • Which statement best describes the purpose of a governance charter in IT governance?
  • Which of the following is NOT a key function of a data administrator?
  • SFC stands for which term?
  • Which IT performance metric is most directly tied to user-perceived value?
  • Which statement best describes a data quality initiative?
  • Which statement best describes the relationship between disaster recovery (DR) and business continuity planning (BCP)?
  • Which option correctly pairs security control types with an example for each (physical, technical, administrative)?
  • Which statement about metadata is true?
  • Which of the following is a step in the view integration process?
  • Which IT metric is a common example of a KPI reflecting business value?
  • Which activity involves monitoring and evaluating supplier performance to ensure contracts are met?
  • Which of the following reflects the CIM categories?
  • IT asset management (ITAM) helps ensure cost control and compliance by doing what?
  • Which describes a community of practice?
  • What does IT asset management (ITAM) track, and why is it important?
  • What is a data capture application used for?
  • In a three-tier client/server model, which statement is true about the layers?
  • Define outsourcing and insourcing in IT, with typical drivers and risks.
  • Which of the following is NOT typically part of IT project risk management?
  • Which statement best describes usage rights in data access?
  • One advantage of Service Oriented Architecture is that which of the following is true?
  • Which statement correctly describes UCs?
  • CAPP focuses on which aspect of manufacturing?
  • What ethical principle should guide data monitoring in the workplace?
  • Which statement is a data resource management function?
  • Which statement accurately defines the relationships among threat, vulnerability, and risk?
  • A supply chain management system is best described as which of the following?
  • GIS stands for which term?
  • What is a DSS generator?
  • Service Oriented Architecture is primarily based on what?
  • What is a primary benefit of applying automation and AI to IT operations?
  • What is a KMS?
  • Managerial and strategic databases are typically derived as subsets, summaries, or aggregates from which data source?
  • What is virtual reality?
  • Transborder data flow refers to which of the following?
  • What is the typical purpose and content of an IT budget in organizations?
  • Vertical integration describes a company's control over which steps?
  • Which of the following describes the role of risk assessment in risk management?
  • What is the role of demand management in IT service delivery?
  • OSOT is a set of data modeling guidelines. What does the acronym OSOT stand for?
  • What is a knowledge engineer?
  • Shadow IT introduces governance risks primarily because it operates outside formal oversight. Which statement is most accurate?
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